Unfortunately, due to the current situation, we are only responding to emergency call outs. While electricians and gas engineers are categorised as a essential workers, we are minimising our contact with other people in line with Government restrictions. This is because we have a quite a few vulnerable customers and we want to be able to carry out emergency work for them but with minimal risk of passing COVID 19. We have temporarily suspended annual gas services until the restrictions are lifted. Hopefully, it will only be a few more weeks before we can start working more freely. If you are a landlord and needRead More →

Do you know what ‘Gas Safe’ means? Do you know how to check if someone doing gas work in your home is Gas Safe registered? The Gas Safe Register is the ONLY official list of gas engineers who are registered to work safely and legally on gas boilers, cookers, fires and all other gas appliances. Gas engineers must register with Gas Safe to be able to work on any gas appliance. It is a legal requirement and it is a criminal offence for a non-registered person to carry out any gas work. This includes YOU! If you decide to work on your own boiler, youRead More →

Check that the business booked to do your gas work by check gas ID cards inadvance

Before you let anyone into your home to do any gas work, whether installations, servicing or repair, it’s essential that you know the person doing the work is qualified to do so. You need to know how to check a gas ID card. It’s for your safety and the protection of your gas boilers and appliances – they are expensive so you need to know that they are in good hands! Don’t feel awkward! You might feel a bit awkward asking to check a gas ID card but any legitimate engineer should be very happy that you are checking their details. Qualifying to be aRead More →

The customer doesn’t always know best Before carrying out work at Alcro, we usually make an assessment of the situation or problem so that we can advise customers on their best course of action. This is essential, as if we took the customer’s assessment of the problem, we could end up ‘fixing’ a problem that didn’t exist or even worse, creating another problem. For example: Recently we were called to a property to quote for installing new radiators throughout the house. Our customer was unhappy as the existing radiators weren’t giving out enough heat. As they were quite old, the customer felt that new onesRead More →

You open your front door and smell gas! What do you do in a gas emergency? There are several steps to follow: Emergency procedures Firstly, ventilate – leave doors and windows open and get fresh air. Don’t switch any lights on or off and extinguish any naked flames. If the source of the gas is obvious, for example a gas hob left on unlit, then switch it off. If you don’t know the cause of the leak, do not turn the gas supply on again until it has been checked by a Gas Safe registered engineer or  contact us if in our area. Call NationalRead More →

In 2015 UK regulations changed for rental properties and now require that carbon-monoxide detectors are fitted where there is a risk of carbon monoxide. You may be worried carbon-monoxide (CO) poisoning and you would be right to be concerned. It is estimated that 50 people in the UK a year die from CO poisoning and over 1,100 are admitted to hospital. But what is it? Carbon-monoxide is an odourless, tasteless, invisible gas which can be deadly to people and animals. It can be produced by gas appliances which have been incorrectly fitted or have become faulty through wear and tear and/or lack of maintenance. ItRead More →

For quite some time now I have been having discussions with clients about the benefits of LED lighting, the conversations usually have themes like “LEDs are for toys. You don’t get enough light from them” or “how can you justify telling me to pay £20 for a lamp (bulb) when I can buy a pack of 5 from my local DIY chain for a tenner?” I hope that the information in this short article will clear up some of the confusion / myths about LED lighting. Don’t get me wrong, in some cases LEDs may not be the right answer but don’t let misinformation putRead More →

What is ‘Gas Safe’? If you are having any gas work carried out in home you must use a Gas Safe registered engineer. But what is Gas Safe and how do you know if your engineer is registered? Well, the Gas Safe Register is the official list of gas engineers who are registered to work safely and legally on gas boilers, cookers, fires and all other gas appliances. To work on gas appliances, gas engineers must register with Gas Safe. It is a a legal requirement and it is a criminal offense for a non-registered person to carryout work or any gas appliance. If youRead More →